Gartner Analyst Q&A: The BPM Value Creation Engine That Drives High-Performing Businesses

by Paul Marrero 28. January 2011 04:12
CAASPRE Consulting cites Gartner Analyst Michele Cantara on Q&A: The BPM value creation engine that drives high-performing businesses. [More]

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BPM | AuraPortal | Customer Experience

World’s Worse Excuses to Avoid Business Improvement

by Paul Marrero 20. January 2011 06:21
I recently read an article by Phil Brown, “World’s Worse Excuses to Avoid Business Improvement” which I thought made some good points. In my 30 years in the workforce, I have seen many of these excuses. I too have always tried to improve processes and efficiency at every position I have held, including writing documentation and ac... [More]

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BPM | AuraPortal | Corporate Culture | Customer Experience


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