by Paul Marrero
14. October 2014 16:19
In just about every organization I’ve worked at, or consulted with, I tend to hear this phrase when I ask the question “Why is it done this way?”
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Tags: AuraPortal, Blog, BlogEngine, BPM, BPMS, Business, Business Excellence, Business Process, CAASPRE, Change Management, corporate, Culture, Customer Experience, Customer Service, Process Improvement
BPM | AuraPortal | Corporate Culture | Customer Experience | Strategies
by Paul Marrero
20. April 2013 13:00
The best software in the world cannot magically transform your company. Business Process Management (BPM) is about first understanding the concept, ruthlessly exploring all facets of the processes and working on making them as efficient as possible.
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