Case Management The flexibility that businesses need

by Scott Rich 9. November 2011 15:48
Dynamic Case Management (DCM) makes it possible to manage cases as a whole and affects a major part of administrative activities in all entities. [More]

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BPM - Defined

by Paul Marrero 5. July 2011 09:47
BPM from a Business Point of View, by Scott Cleveland. [More]

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BPM | AuraPortal | BPMS | Scott Cleveland

How does BPM make effective customer relationship management?

by Ed Reiter 8. September 2010 14:33
CRM is the front-line contact with the customer. BPM is the main tool used by the Customer Service o... [More]

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BPM | Customer Experience

Best Practices when Updating Software Versions

by Ed Reiter 2. September 2010 07:54
Here are some words of wisdom for Best Practices when Updating Software Versions [More]

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Customer Experience | General | Top News | Abra2BST

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