by Scott Rich
9. November 2011 15:48
Dynamic Case Management (DCM) makes it possible to manage cases as a whole and affects a major part of administrative activities in all entities.
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by Paul Marrero
5. July 2011 09:47
BPM from a Business Point of View, by Scott Cleveland.
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by Ed Reiter
8. September 2010 14:33
CRM is the front-line contact with the customer. BPM is the main tool used by the Customer Service o...
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by Ed Reiter
2. September 2010 07:54
Here are some words of wisdom for Best Practices when Updating Software Versions
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