[HyperLinkAbra2BST]
Frequently Asked Questions

Q

When I run Abra2BST on a network for the first time, I see a2b_ files created on my desktop. Why?

A

The Start In field in the shortcut properties is empty. To resolve this, make sure the Start In field contains the same path as the application. Type, or copy and paste, the full path.

Note: Be sure not to include the application name in this field. Only use the path.
 

Q

In a multi-user environment, do all Abra2BST workstations require the same drive letter?

A

Yes. Currently, Abra2BST does not allow multiple drive-letter mappings to the Abra data.
 

Q

My old IDEAL BST Link application used to create separate employee export files for each of my companies. Where are they?

A

Abra2BST creates one file for all the companies selected in the pick list. The company code is included in the file named AUREMP03.CSV.
 

Q

I see double timesheet entries in my Abra timesheet. Why?

A

The timesheet import process was selected twice and the Delete Abra Prpost Files Before Importing option is not selected. All files listed in the Files to Process list are imported at the same time.
 

Q

I import timesheets on a weekly basis, but process payroll bi-weekly. I have imported the second week of timesheets into Abra and I only see one. Why?

A

The Delete Abra Prpost Files Before Importing option is selected. This option will remove any previously imported timesheet entries during the next timesheet import.
 

Q

Do I need to use the custom panel for my company codes if I have a multi-company setup?

A

No. If your company codes in Abra differ from BST, select the Adjust for Different Company Codes option on the Options screen, click the Map Co Codes button and map the BST company codes in the space provided.
 

Q

Do I need to use the custom panel if I have employee-specific overtime codes?

A

Not necessarily. Abra does not currently store employee-specific overtime codes as it does for normal, sick and vacation hours. You can use one of the eight Abra miscellaneous fields and the infrequently used mail stop field when setting up employee-specific overtime codes. Abra2BST does not currently pull pay data information from the custom panel.
 

Q

My overtime code descriptions are not displayed in the Time Entry screen?

A

Be sure that your overtime codes are set up correctly (see Use OT as the Overtime Code in the user manual).
 

Q

I selected one of the two BST files to import into Abra’s timesheets, but both files imported. Why?

A

The import (into Abra) process imports all files that BST exported, based on company. If, for any reason, you want to import only one of the two export files, check the Manually locate the import file? checkbox and browse to the desired file.
 

Q

I have imported my BST timesheets into Abra. Why do I see an extra time-entry line in the timesheet in Abra?

A

The extra line is not part of the BST timesheet import and is not stored in the database. This line is by design, from Abra, to aid in data entry of the timesheet. This is called the “working line” and there is no need for concern.
 

Q

Can I use Microsoft Excel or any other spreadsheet application to open any of the BST export files?

A

It is highly recommended that you do not use Excel to open the export file. Excel will truncate any leading zeros to employee numbers, for example, and will cause the Abra2BST import to work incorrectly. Use Notepad or WordPad instead if you need to look at the BST export data. From Abra2BST, you can use the Preview File described on page 21 of the user manual.
 
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