BPM Quote of the Day, October 15, 2010

by Paul Marrero 15. October 2010 11:46
Here is my quote of the day. Stephen Shortell, "For improvement to flourish it must be carefully cultivated in a rich soil bed (a receptive organization), given constant attention (sustained leadership), assured the right amounts of light (training and support) and water (measurement and data) and protected from damaging." Well, actually two quot... [More]

Tags: , , ,

BPM

What is Business Process Management?

by Paul Marrero 24. August 2010 16:18
Review of article What is Business Process Management from the Technology Evalution Centers. [More]

Tags: , , ,

BPM | Corporate Culture

Why BPM?

by Paul Marrero 3. June 2010 09:39
Why BPM? Process Improvements can usually generate huge savings and increase the bottom line in a relatively short amount of time. [More]

Tags: , ,

BPM | Corporate Culture | Customer Experience

“Busy as Usual?” Maybe BPM Can Help.

by Paul Marrero 23. April 2010 11:32
If I had a dollar for every time I heard “We're busy, as usual,” I think I would have enough money to retire. When I hear this phrase, I have to wonder why. Why are people so busy that bathroom breaks are a rare luxury? Let us explore some possibilities. Possibility 1: Critical business systems are spread throughout various disparate da... [More]

Tags: , , , , ,

BPM

Why Do BPM Projects Fail?

by Paul Marrero 23. April 2010 11:26
Why Do BPM Projects Fail? Here are some thoughts. [More]

Tags: , , , ,

BPM

What a Customer Experience Should Be

by Paul Marrero 8. April 2010 17:02
A great Customer Experience in America exists!! [More]

Tags: ,

Customer Experience

CAASPRE Consulting adds blogging

by Paul Marrero 6. April 2010 06:12
CAASPRE Consulting is pleased to announce the integration of our blogging system. We decided to use BlogEngine as our blogging engine. We picked it primarily because of it is built using Microsoft's .NET Framework and also the use of SQL Server as its database. Our blogs will consist primarily of, but not limited to, Business Process Mana... [More]

Tags: ,

General

RecentComments

Comment RSS

Blogs by Month