Are They a Difficult Customer?

by Ed Reiter 9. December 2009 15:48
A few weeks ago our mail server went down. After we brought it back the email address was filled with spam. While we were sorting out the spam we received an email from one of our customers. Her email got lost in the spam and we missed it. About a week later we got a message from the customer stating that it was unacceptable to go a week without a ... [More]

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Customer Experience


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