by Paul Marrero
14. October 2014 16:19
In just about every organization I’ve worked at, or consulted with, I tend to hear this phrase when I ask the question “Why is it done this way?”
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Tags: AuraPortal, Blog, BlogEngine, BPM, BPMS, Business, Business Excellence, Business Process, CAASPRE, Change Management, corporate, Culture, Customer Experience, Customer Service, Process Improvement
BPM | AuraPortal | Corporate Culture | Customer Experience | Strategies
by Paul Marrero
12. July 2012 07:49
Process excellence, standardization and efficiency is a way to save money. Becoming leaner and more efficient will gain you a competitive edge in this economy.
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Tags: AuraPortal, Blog, BPM, BPMS, Business Excellence, CAASPRE, Change Management, Change, Culture, customer experience, Customer Service, Process Improvement, Process Management, Workflows
BPM | AuraPortal | BPMS | Corporate Culture | Customer Experience
by Paul Marrero
20. January 2011 06:21
I recently read an article by Phil Brown, “World’s Worse Excuses to Avoid Business Impro...
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