Your Culture Is Your Own Worst Enemy

by Paul Marrero 19. November 2014 17:04

Your company culture sucks [More]

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BPM | AuraPortal | BPMS | Corporate Culture

That’s How We’ve Always Done It…

by Paul Marrero 14. October 2014 16:19

In just about every organization I’ve worked at, or consulted with, I tend to hear this phrase when I ask the question “Why is it done this way?” [More]

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Tags: AuraPortal, Blog, BlogEngine, BPM, BPMS, Business, Business Excellence, Business Process, CAASPRE, Change Management, corporate, Culture, Customer Experience, Customer Service, Process Improvement

BPM | AuraPortal | Corporate Culture | Customer Experience | Strategies

Defining your Business Process Management Strategy

by Paul Marrero 20. April 2013 13:00

The best software in the world cannot magically transform your company. Business Process Management (BPM) is about first understanding the concept, ruthlessly exploring all facets of the processes and working on making them as efficient as possible. [More]

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Tags: CAASPRE, BPM, Tampa, Software, Strategy, Business Process, AuraPortal

How Process Excellence Can Help Your Organization Gain a Competitive Edge?

by Paul Marrero 12. July 2012 07:49

Process excellence, standardization and efficiency is a way to save money. Becoming leaner and more efficient will gain you a competitive edge in this economy. [More]

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Tags: AuraPortal, Blog, BPM, BPMS, Business Excellence, CAASPRE, Change Management, Change, Culture, customer experience, Customer Service, Process Improvement, Process Management, Workflows